Background processing
Saro processes some operations without blocking the app. On mobile, they appear on the Deferred Tasks screen.
Open Deferred Tasks
From Home, tap the layers icon at the top of the screen. Its badge shows tasks that are running, complete, warning, or in error.
The screen presents:
- a summary by status;
- upload progress when available;
- the related patient or document;
- error messages and items that are ready to open;
- real-time connection health.
Tracked operations
- note generation or regeneration;
- generation of one or several forms;
- extraction of patient details from a photo.
Understand statuses
| Status | Meaning |
|---|---|
| Syncing | Data is being sent to the server |
| Starting / Waiting | The task is waiting to run or depends on another operation |
| In progress | Saro is processing the note, form, or image |
| Complete | The result is ready |
| Warning | Processing finished, but an item needs attention |
| Error | The task could not be completed |
Interrupted connection
If Internet access is unavailable, compatible tasks remain in the local queue. They are sent automatically when the connection returns or the app comes back to the foreground.
After a long dictation, keep the app open until the initial upload is complete. You can then continue working while generation runs.
Clear the list
The trash icon on Deferred Tasks removes completed tasks from the list. It does not delete created notes, forms, or patient records.
Completed results are then available on both mobile and web.